Copyright

The content of this website is the property of Wm Cadenhead Ltd, and is run from the companies Headquarters in Campbeltown on behalf of the Campbeltown and Edinburgh Cadenhead shops.

Privacy policy

We do not disclose personal information to third parties unless it is necessary to complete a purchase e.g. to our delivery agents. Some personal information is collected when purchasing or registering. This information is collected so that we can contact you regarding your order / delivery.  Please see our Privacy Policy for full details.

Payment Methods

Payment can be made by debit or credit card through Worldpay.

Order Tracking / Delivery

All orders will be despatched by either DHL or Royal Mail, you will be emailed a tracking number where appropriate once your order has been despatched.

Please note that as we are based in Campbeltown delivery may take a little longer than expected.

Shipping Info

Although we do ship to many countries worldwide there are some countries that we are not able to send to. We will not honour any orders to countries that we do not ship to. Also, we will not deliver to any of our Cadenhead shops, nor can online orders be combined with shop purchases. For full details on our delivery policies please visit our dedicated Shipping Info page.

Returns Policies

Please check your deliveries on arrival, also please do not accept delivery of any package which appears damaged.  If you are unhappy with your purchase we will happily refund your money or exchange them if you inform us with in 7 days of your goods being delivered.

All unwanted goods must be returned to us in good condition and must be properly packaged to avoid damage in transit.  We will not pay to have unwanted goods returned to us unless the product is defective in some way. We may require proof of damage.

Accuracy

Although we endeavour to ensure the accuracy of information on our website, mistakes can happen and prices and specifications can change without notice. All goods are limited releases and are subject to availability.

Age Restriction

By using our website you are confirming that you are of legal age to purchase alcohol in the country in which you reside.

Taxes and Duties

All products sold on our website are subject to UK taxes, if we are sending to an address with in the European Union prices are subject to Value Added Tax (VAT). Any shipment outside of the EU will not be subject to VAT however you may be liable for local taxes and duties upon arrival in your country. It is the customers responsibility to check with their countries import regulations prior to placing an order on our website.

Law

All transactions will be subject to Scottish Law.  The website has been created by Verb Digital and is owned By Wm Cadenhead Ltd.

Frequently Asked Questions

Our FAQs have moved to their own dedicated page: here